Useful Information

Experienced, qualified staff 

We take great pride when employing our Active Youth NI staff. They will all have Enhanced Criminal Record Checks (Access NI) and a qualification to the level they are employed for. All our Lead Coaches are trained teachers or Level 2 qualified and experienced coaches.  

Capturing information

When you book your child/children onto one of our services, it is important you give us all the information we ask for.  Your information, and information about your young people are kept confidentially and safely (in adherence with our data protection policy). Medical conditions/important information regarding a child, is only utilised when or if required and is stored on our secure online system. Any child who requires inhalers, EPI pen in case of emergency must bring this to camp in a clearly labelled box. 

This will ensure your young persons safety and wellbeing is appropriately safeguarded throughout their time with Active Youth NI.   

Sickness 

Be mindful of other children and families if your child is sick, please do not allow them to attend any Active Youth service or funded programme until fully recovered.  

If there is a vomiting bug, please keep your child at home. Government guidelines state, a vomiting bug can be contagious for up to 48 hours after vomiting has stopped and you should stay at home during this time.  

If your young person becomes sick during an Active Youth NI session one of our coaches will get in touch with the designated ‘Emergency Contact’ and will be required to collect their young person at the earliest possible inconvenience.

If a child is sick and unable to attend Active Youth Afterschool or AYNI Camp, a refund cannot be given as the provision has been provided based on original numbers of young people booked.

Special Educational Needs 

As community interest company passionate about getting ALL children active for their overall wellbeing, we welcome disabled children. We deliver funded programmes specifically designed for disbaled children - see Active & Able for more information. We also welcome disabled children to our other services. We are realistic about the limitations of a physical activity session or camp environment for children with special needs and attendance will be considered on an individual basis so please get in touch if you have any questions about the accessibility of a session for your young person. Where we can, we will offer appropriate care within our staffing ratio to accommodate.

Cancellation charges 

Any cancellations of Active Youth NI services must be received in writing via email. 

  • All cancellations will incur a 10% administration fee - this fee covers the booking platform fee that Active Youth NI can not redeem even when a booking has been refunded.

  • Cancellations up to 3 weeks before the beginning of camp/ their first session will incur a 25% admin fee. 

  • Cancellations within the week leading up to, during or after camp/ their first session are non-refundable.  

Cancellations are subject to the above fees and the remainder will be refunded to you by the original payment method. Alternatively, we can keep the full amount as credit for use in the future (up to 12 months). 

Active Youth NI will offer refunds or vouchers to parents/guardians should we, as an organisation be unable to fulfil a session (unless it is of no fault of AYNI, ie. damage to venue, teacher strikes etc).

At any point before the start of camp you can amend your dates free of charge - please get in touch with info@activeyouthni.com to confirm.

What to bring to AYNI sessions

  • AYNI sessions and camps are quite physical, and young people will expend a lot more energy than a usual session/ day, so please ensure they have adequate food/fluids.

  • Named water bottles, these can be refilled when required.

  • Raincoat and layers - we deliver sessions outside as much as possible.

  • Hats and suncream on the odd occasion that we see some sunshine….

What to wear 

  • Trainers or comfortable shoes that children can run and take part in our fun games. (Sport specific shoes are not necessary but please no flip-flops or sandals.) 

  • Comfortable loose clothing (leggings, tracksuit bottoms, t-shirts, hoodies). 

What not to bring  

  • Money 

  • Any valuables  

  • Sport equipment 

  • Phones, games consoles and form of device  

Useful Contacts 

Should you need to contact us before, during or after an Active Youth NI session/camp then please call:  

Lisa: 07975701682  

Joni: 07854382781 

or email us on:

info@activeyouthni.com

(We may be coaching ourselves, please be patient and we will get back to you as soon as possible). If it is an emergency and you need to pick your child up, please just come straight to the drop off doors.